A restaurant has a case type that allows customer to book the dining room for events. Customers provide basic information including party size and indicate whether they want the restaurant to cater the event.
If the catering is not requires are given a rental rate quote.
If customers indicate that want the restaurant to cater the event, they must provide menu preferences and schedule an appointment to do menu before they are given a quote.
Which two options would you use to configure the case type to achieve the requested behavior? (Choose Two.)

• A.Create a check box for customer to indicate whether they want the restaurant to cater the event. Create a selection with the menu preferences and scheduling feature that has a Visible when condition.
• B.Create a check box for customer to indicate whether they want the restaurant to cater the event. Add a decision shape that evaluates whether the customer checks the box.
• C.Create a process for customers to indicate menu preference and schedule the menu testing appointment. Add the process as a case-wide optional action.
• D.Create a process for providing menu preferences and scheduling the menu appointment. Create a parallel process for providing the customer with the rental rete quote.

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Why not option A and D are right

Xyz  

May 14, 2022

A customer refund case type requires that an auditor receives an email notification if the refund is greater than twice the price of the item.
Which recipient role do you select to configure this requirement?

• A.Configure the email to go to an owner.
• B.Configure the email to go to an interested person.
• C.Configure the email to go to a customer.
• D.Configure the email to go to a work queue.

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