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  1. Home
  2. Peoplecert Certification
  3. ITIL-4-HVIT Exam
  4. Peoplecert.ITIL-4-HVIT.v2026-09-05.q38 Dumps
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Question 1

To increase resilience of IT systems, an infrastructure and platform management team has recently adopted the SRE approach. The team is investigating tooling options that can be used to diagnose issues and automate operational responses.
Which tool functionality will BEST help this team?

Correct Answer: C
In an SRE approach, resilience is improved through automation that reduces downtime and enables rapid, reliable recovery from failures. Automating failover when a network link fails directly supports this by ensuring systems can automatically switch to a healthy path without manual intervention, improving service availability and fault tolerance.
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Question 2

An organization wants development teams to receive fast feedback about design flaws and security weaknesses as early as possible in the software lifecycle.
Which approach BEST supports this?

Correct Answer: A
Shifting left means moving testing, security, and quality activities earlier in the development flow.
Defects found early are far cheaper and quicker to correct, and early feedback prevents flawed work from progressing through the value stream, supporting both fast development and assured conformance.
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Question 3

A newly released IT service has been impacted by downtime. Time to market is critical with this service and so the development team is pushing to continue releasing new features. A site reliability engineering (SRE) team has been assigned to the service.
Which approach should the SRE team recommend to balance the requirements for high availability and short time to market?

Correct Answer: B
In site reliability engineering, an error budget provides a controlled balance between innovation (new releases) and stability (availability). It defines how much unreliability is acceptable within a given period, allowing teams to continue releasing features while ensuring availability targets are not exceeded. This directly supports balancing rapid time to market with high system reliability.
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Question 4

Which behaviour would be encouraged in a lean culture?

Correct Answer: B
A lean culture encourages continuous improvement, learning, and experimentation. Being curious and trying new things supports discovering better ways of working, validating assumptions, and improving processes through feedback, which is central to lean thinking and value-driven optimization.
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Question 5

After a significant expansion, an organization's employees have started to complain about the way they are managed. Complaints include difficulty contacting managers, short and impolite feedback, and micro-management.
What would BEST contribute to improving the 'trust and be trusted' behaviour?

Correct Answer: B
A strong safety culture promotes psychological safety, open communication, and respectful interactions between people at all levels of the organization. By encouraging trust, transparency, and constructive handling of feedback and mistakes, it directly addresses issues such as poor communication, lack of accessibility, and controlling management behaviors, thereby improving
"trust and be trusted" behaviour.
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