What actions can an account owner perform on the Security Settings page? Note: There are 2 correct answers to this question.

• A.Create external events.
• B.Set up IP access control.
• C.Define the permitted email domains.
• D.Deactivate users.

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You want to build a comma-separated values (CSV) file and import it into SAP Emarsys Customer Engagement. Which of the following rules apply? Note: There are 2 correct answers to this question.

• A.Do not use field values longer than 32 KB.
• B.When a field does not have a value, leave it empty.
• C.Do not use more than 128 columns.
• D.Always use UTF-8 encoding.

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You want to filter all contacts who made their last purchase on Black Friday. Which filter is correct?

• A.Spent in the last 24 months
• B.Days since last engagement
• C.Order(s) made X days ago
• D.Days since last purchase

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You want to create a segment of low spenders for a lifecycle program. Where can you see a visual breakdown of buyer status and create the segment?

• A.Analytics > Customer Lifecycle
• B.Analytics > Revenue Analytics
• C.Contacts > Combined Segments
• D.Management > Smart Insight Settings

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You want to exclude domains and email addresses that should not be contacted via email at all. Which option do you need from this list?

• A.Frequency cap
• B.Internal blocklist
• C.Bounce management
• D.Reply management

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