What are benefits of integrating SAP Sales and Service Cloud with SAP ERP or SAP S/4HANA?
Note: There are 2 correct answers to this question.

• A.Orchestration of business processes from lead to payment
• B.Enablement of service professionals to manage product master data of the backend system from the SAP Sales and Service Cloud mobile app
• C.Bidirectional out-of-the-box integration of analytics data
• D.Provision of real-time access to pricing information and follow-up documents

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You want to integrate SAP Sales and Service Cloud with SAP ERP using SAP Cloud Integration.
What information should you provide in the path field in the outbound communication arrangement?

• A.The path of the SAP ERP IDoc service
• B.The path of the deployed integration flow
• C.The path of the reverse proxy
• D.The path of the communication system

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Which features require a specific enhancement package for integrating SAP Sales and Service Cloud with SAP ERP?Note: There are 2 correct Answer : to this questio n

• A.View a PDF print preview of SAP Sales and Service Cloud opportunities in the SAP ERP account master data
• B.View SAP ERP product master data details in the SAP Sales and Service Cloud opportunity
• C.View a PDF print preview of SAP ERP quotes in the SAP Sales and Service Cloud opportunity
• D.View SAP ERP sales order details in the SAP Sales and Service Cloud opportunity

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Which features apply to synchronous interfaces?Note: There are 2 correct Answer : to this questio n

• A.The error handling needs to be done by the requester based on the response
• B.Error handling needs to be done on the receiver side, as the sender doesn't get a response
• C.You get an immediate response from the target system
• D.There is no immediate response from the target system.

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What is SAP's recommendation for data filtering when using IDoc communication?

• A.Use the change pointers BADI, IDOC_DATA_MAPPER. If this is NOT sufficient, use the IDOC_CREATION_CHECK BADI
• B.Use custom BAdis to ensure other integrations are NOT impacted by SAP Sales and Service Cloud integration
• C.Use the standard filtering objects in the ALE distribution model. If this is NOT sufficient, use the IDOC_CREATION_CHECK BADI
• D.Use a condition filter in the middleware to ensure other integrations are NOT impacted and all filtering logic can be maintained in one central place

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