Free SAP C-HYBIL-2017 Exam Dumps Questions & Answers

Which technology do you use to replicate the price conditions for recurring charges from SAP CRM to SAP Convergent Charging?

• A.  Simple Object Access Protocol
• B.  Order Distribution Infrastructure
• C.  Remote Function Call
• D.  Web services

Q. The back end operational system can transfer customer invoices to the Revenue Accounting system.
Invoice information is used to determine the receivable amount when calculating contract asset and contract liability. You can also use that invoice information to report a fulfillment event, such as a percentage c completion (PoC) using event type CI (Customer Invoice). In addition, each invoicing event can modify the revenue accounting contract. For invoicing an contract modifications, you can refer to Invoicing for more information. SAP Revenue Accounting supports different invoicing scenarios.
Note: There are 3 correct answers to this question.

• A.  None of above
• B.  Milestone billing plans.
• C.  Periodic billing plans
• D.  Delivery related invoicing

In SAP CRM 2007, SAP CRM trade promotion management was enhanced with SAP CRM budget control using claims and funds. However, brand owners, in their SAP CRM trade promotions, only had the options:
Note: There are 2 correct answers to this question.

• A.  Use SAP ERP standard or enhanced rebate processing without using SAP CRM funds and claims. Order management, accruals calculation, rebate settlement, and finalization would all run in SAP ERP.
• B.  Use SAP ERP standard or enhanced rebate processing in combination with SAP CRM funds and claims.
  Order management would then run in SAP ERP, while accruals would be built in SAP CRM funds and settlement and finalization would also take place in SAP CRM. SAP ERP rebate agreements would not be used for calculating accruals.
• C.  Monitor and manage the live rates plan throughout the entire planning and execution process

Which classes do you use to define the structure of a Web service-accessible object which is visible in SAP CRM?
Note: There are 2 correct answers to this question.

• A.  Mapping table class
• B.  Chargeable item class
• C.  Range table class
• D.  Charged item class

Multisession in the interaction center (IC) has been enhanced. Multisession allows IC agents to handle interactions with multiple customers at the same time. These capabilities have been enhanced so that you can now do the following:
Note: There are 3 correct answers to this question.

• A.  Accept a phone call from a customer while already in a chat with another customer
• B.  Work in multiple sessions at the same time
• C.  View and save transcripts of interactive scripts
• D.  Calculate how much time was spent in each session