Free SAP C-TCRM20-71 Exam Dumps Questions & Answers

You want to gather information from your customers.
Which option within SAP CRM supports this requirement?

• A.  Survey tool
• B.  E-mail Response Management System
• C.  CRM Web Channel
• D.  Partner Channel Management

Which of the following SAP software components can be integrated with SAP CRM to allow you to compile and synchronize all the relevant data used to monitor and measure the success of your enterprise?

• A.  SCM
• B.  HCM
• C.  SRM
• D.  BW

There are several ways to adapt a CRM WebClient UI application.
Which of the following tasks can you perform using the UI Configuration Tool?

• A.  Assign design objects to context nodes.
• B.  Create a quick link.
• C.  Create a tile layout for an overview page.
• D.  Exchange the standard logo.

For what purpose would you use account hierarchies?(Choose two)

• A.  Pricing
• B.  Reporting
• C.  Account classification
• D.  Contract management

In Account Management in SAP CRM, number assignment is determined by which of the following objects during account creation?

• A.  Account classification
• B.  Role
• C.  Grouping
• D.  Business partner category