Free SAP C_BOSUP_90 Exam Dumps Questions & Answers

Which component of SAP Solution Manager will help you to identify the latest software updates?

• A.  Root Cause Analysis
• B.  Implementation Content
• C.  Work Center
• D.  Maintenance Optimizer

Which of the following terms would be considered hits, if you performed a Note Search on integral? (Choose two)

• A.  Integral
• B.  Integer
• C.  Integrity
• D.  Integration

What are benefits of SAP Notes to the installed base? (Choose two)

• A.  SAP Notes inform customers about corporate strategy.
• B.  They allow customers to find solutions for their own product issues.
• C.  One SAP Note can cover multiple technical issues.
• D.  They allow support consultants to quickly provide solutions for problems which have already been solved before.

A message processor should put themselves in the customer's shoes when handling messages.
Which of these statements describe the attitude you should take when processing customer messages?

• A.  Prove to the customer that they are wrong.
• B.  If you were the customer you would be happy with the answer provided.
• C.  Any response given to the customer is valid as long as it is within the Initial Response Time (IRT).
• D.  Always use as many technical terms as possible with your customer to prove to them you know what you are talking about.

What are benefits of using Root Cause Analysis of SAP Solution Manager? (Choose two)

• A.  Report development
• B.  Batch job planning
• C.  Safe remote access
• D.  Performance measurement