| Exam Code/Number: | C_C4C14_1811Join the discussion |
| Exam Name: | SAP Certified Application Associate - SAP Service Cloud 1811 |
| Certification: | SAP |
| Question Number: | 155 |
| Publish Date: | Dec 10, 2025 |
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As an administrator, which of the following objects can you design in the Business Analytics work center in SAP Cloud for Customer? Note: There are 3 correct answers to this question.
Which of the following objects can you integrate with SAP CRM? Note: There are 3 correct answers to this question.
What is the correct sequence of steps for the automatic service level agreement (SLA) evaluation process when creating tickets?
You need to configure an automated e-mail response to your customer when a service technician is assigned to a ticket.
Which actions do you perform in SAP Cloud for Customer?
Note: There are 2 correct answers to this question.
A user reports an incident. The administrator determines that this incident needs to be reviewed by SAP Support. What is the next step the administrator must perform in SAP Cloud for Customer?