Free SAP C_C4C14_1811 Exam Dumps Questions & Answers

To which objects can you add a registered product?

• A.  Service ticket
• B.  Installed base
• C.  Sales order
• D.  Survey

Which Channel types are supported in SAP Cloud for Customer? Note: There are 3 correct answers to this question.

• A.  Business to consumer
• B.  Consumer to business
• C.  Business to business
• D.  Employee support
• E.  Consumer to consumer

How do you maintain a service catalog after you have released it?

• A.  You update the structure of the current catalog
• B.  You delete the current catalog and create a new catalog
• C.  You change the usage of the current catalog
• D.  You create a new version of the current catalog

What can you create using a workflow?

• A.  Task
• B.  Appointment
• C.  Activity list
• D.  Phone call

From which of the following lists do you add products to the maintenance items?

• A.  Registered products
• B.  Product list
• C.  Product categories
• D.  Products from related tickets