Free SAP C_C4H510_04 Exam Dumps Questions & Answers

Which of the following objects can be replicated from SAP Service Cloud to SAP Field Service Management?
Note: There are 2 correct answers to this question.

• A.  Contacts
• B.  Service contracts
• C.  Installed bases
• D.  Registered products

Which objects can be used within ticket creation to automatically determine the registered product?

• A.  Installed Base
• B.  Installation Point
• C.  Product
• D.  Warranty

What are the steps required to set up an approval process? Note: There are 3 correct answers to this question.

• A.  Configure process steps and define work distribution.
• B.  Create a new registered product.
• C.  Copy an existing approval process and modify the details.
• D.  Set validity from and to dates.
• E.  Configure a resource scheduler.

Which settings can you control for the e-mail channel setup? Note: There are 3 correct answers to this question.

• A.  Mashup service
• B.  Channel type
• C.  Notification type
• D.  Channel direction
• E.  Ticket type

Question 42: You want to create a service ticket with a reference to an installed base, but installed base is not available for selection.
What could be the reason?

• A.  You need to update the skills in the service ticket and the installed base.
• B.  The installed base is in status "In Preparation" and needs to be activated.
• C.  The address of the installed base does not match the account.
• D.  You need to be maintained as the contact for the installed base.