Free SAP C_C4H510_21 Exam Dumps Questions & Answers

Which data is bidirectionally synchronized between SAP Cloud for Customer and SAP Field Service Management?

• A.  Employees
• B.  Accounts
• C.  Products
• D.  Tickets

What are the valid schedule types when creating maintenance plans? Note: There are 2 correct answers to this question.

• A.  Absolute
• B.  Cyclical
• C.  Recall
• D.  Counter based

You have configured the SLAs and their determination rules, but they are not derived in the service ticket. Which of the following can be a reason for that? Note: There are 2 correct answers to this question.

• A.  The determination rules have been configured, but not activated.
• B.  The question related to SLAs must be activated in project scoping.
• C.  A workflow rule has to be scheduled to trigger the determination.
• D.  The system background job for SLA determination runs every 30 minutes and has not been executed yet.

Which of the following standard objects are supported by the Data Workbench? Note: There are 2 correct answers to this question.

• A.  Warranty
• B.  Account
• C.  Contacts
• D.  Resource scheduler

Which options do you have to connect an existing ticket to another ticket? Note: There are 3 correct answers to this question.

• A.  Execute an action for grouping tickets.
• B.  Define a multi-step approval process.
• C.  Maintain the ticket hierarchy.
• D.  Select the relevant scoping item.
• E.  Use the Subticket tabstrip to add a ticket.