What are the SAP Field service management service call statuses that can be mapped to ERP? Note:
There are 3 correct answers to this question.

• A.Cancelled
• B.Finished
• C.Released
• D.Ready to Plan
• E.Technically complete

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Which chart types are available in settings to create a report? Note: There are 3 correct answers to this question.

• A.Area
• B.Scatter
• C.Column
• D.Line
• E.Pie

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What is the main use case of smatforms? Choose the correct answer.

• A.Generate a list of service team availability
• B.Provide a Script for service execution
• C.Provide Smart Progress Feedback to the Dispatcher
• D.Capture customer feedback

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What are the some main security characteristics of the SAP Field Service management Mobile App.?
Note: There are 2 correct answers to this question.

• A.SSL-Secured communication
• B.Advanced perimeter security
• C.Oauth Token for Login free access
• D.Full Backup protection of Customer data

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What are prerequisites when integrating FSM with SAP CRM? Note: There are 2 correct answers to this question.

• A.Define value mapping for product types
• B.Setup IFlows in CPI

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