A known customer buys a TV that is delivered late. SAP Customer Data Platform is configured to ingest the customer data for late deliveries so that the business can react and keep good customer satisfaction metrics. Which type of customer profile is best to use in this scenario?

• A.Single Customer Profile
• B.Master Customer Profile
• C.Unified Customer Profile
• D.Contextual Customer Profile

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What are two key capabilities that differentiate customer data platform (CDP) from other delivery platforms (e.g. CRM, Data Warehouse)? Note: There are 2 correct answers to this question.

• A.Real-time data processing
• B.Customer identification
• C.Unified customer data
• D.Accessibility and discoverability

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You are creating a new legacy variant business unit.
Which matching rules does SAP Customer Data Platform preconfigure for both the Contextual Profile view and the Unified Profile view? Note: There are 3correct answers to this question.

• A.CDC ID
• B.Master Data ID
• C.CIAM ID
• D.CRM ID
• E.C4C ID

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What does the Overview tab display in the customer dashboard?

• A.Identifiers that are used in matching the customer profile
• B.Reporting of customer order activities that are part of the customer profile
• C.All the activities and segments and processing purpose for the customer profile
• D.Aggregate reports of all activities that are part of the customer profile

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You want to provide user access to the SAP Customer Data Platform console using the administration features in the console. How can you do this? Note: There are 2correct answers to this question.

• A.By providing the correct Universe SAML Login configuration
• B.By supplying the correct OIDC Provider configuration
• C.By using the Admin Users functionality
• D.By calling an Admin User REST API

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