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SAP Certification
C_C4H63_2411 Exam
SAP.C_C4H63_2411.v2025-03-12.q53 Dumps

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Question 1

Which tab in the customer dashboard shows the segments of the customer profile?

A.Trust
B.Overview
C.Activities
D.Details

Correct Answer: B

In the SAP Customer Data Platform, the customer dashboard provides a comprehensive view of individual customer profiles, including their attributes, behaviors, and interactions with the brand. To view the segments a customer profile belongs to:
B . Overview: The "Overview" tab in the customer dashboard is designed to provide a holistic view of the customer profile, which includes the segments the customer is part of. This tab aggregates essential information about the customer, including demographic details, interaction history, and their categorization into various segments based on predefined criteria. This segmentation allows businesses to understand customer preferences and behaviors better, enabling targeted engagement strategies.
The "Overview" tab serves as the central hub for accessing a broad spectrum of customer data, making it an invaluable tool for gaining insights and driving personalized customer experiences.
Reference:
SAP Customer Data Platform user guide on navigating the customer dashboard.
Tutorials on customer segmentation and profile management within the SAP Customer Data Platform.

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Question 2

For an incoming event, what value can SAP Customer Data Platform store for an active processing purpose status field?

A.1
B.Yes
C.Allowed
D.Granted

Correct Answer: C

In the context of the SAP Customer Data Platform, the active processing purpose status for an incoming event is always attached to the event. This status indicates whether the data is allowed to be stored in the system, and which data may be sent out to destination applications. The processing purpose can be dynamic, meaning it is part of the incoming event's data model and is saved to the customer profile with the status and timestamp data that was sent with the event. This is achieved by mapping the event purpose nodes to the data privacy framework within the platform.
Reference = The information is based on the SAP Help Portal documentation on Processing Purposes, which details the use cases, core concepts, and data governance enforcement related to processing purposes within the SAP Customer Data Platform1.

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Question 3

You are importing birthday data into SAP Customer Data Platform. What kind of pre-processing can you apply to the birthday attribute? Note: There are 2 correct answers to this question.

A.Normalization
B.Optimization
C.Validation
D.Verification

Correct Answer: A,C

When importing birthday data into the SAP Customer Data Platform, two types of pre-processing can be applied to the birthday attribute: normalization and validation. Normalization ensures that the birthday data is in a consistent and standard format, which is crucial for accurate data analysis and segmentation. Validation checks the data for accuracy and completeness, ensuring that the birthdays are valid dates and are correctly formatted before they are imported into the platform. Reference = The information about pre-processing birthday data by applying normalization and validation is supported by the SAP Customer Data Platform's documentation and learning resources, which outline the best practices for data management within the platform1.

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Question 4

How can data be ingested into SAP Customer Data Platform?
Note: There are 2 correct answers to this question.

A.Using the Ingestion API
B.Uploading a CSV/JSON file in the console
C.By pulling a CSV/JSON file directly from storage applications
D.Using the source application

Correct Answer: A,B

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Question 5

You are importing orders into SAP Customer Data Platform. What is the recommended type of schema to model it?

A.Event
B.Profile
C.Activity
D.Account

Correct Answer: C

The recommended schema for modeling orders when importing them into the SAP Customer Data Platform is the Activity schema. This schema is designed to contain all potential customer activities, which include orders, service calls, service requests, marketing campaigns, registration, subscription, and more. The 'Orders' activity is specifically preconfigured in the Activities schema, and it is made up of nodes that hold activity data such as order ID, currency description, order amount, and tax amount1.
Reference = The information is based on the SAP Customer Data Platform documentation, particularly the section on the Activity Schema found in the SAP Help Portal1.

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