Free SAP C_TCRM20_72 Exam Dumps Questions & Answers

What is the advantage of the SAP enhancement package concept?

• A.  You can selectively activate business functions to use specific functions or processes.
• B.  When you use SAP enhancement packages, you no longer need to do any customizing, anything is preconfigured.
• C.  When you use SAP enhancement packages, you no longer need to implement SAP Support Packages.
• D.  You no longer need to run test cases because they are automatically triggered in the background when you implement an SAP enhancement package.

Which functions are available when you use the Opportunity of Type "sales methodology" in the standard SAP CRM system?
Note: There are 2 correct answers to this question.

• A.  Sales assistant
• B.  Marketing campaign reference
• C.  Offer management
• D.  Assessment (questionnaire)

In Account Management in SAP CRM, number assignment is determined by which of the following objects during account creation?

• A.  Grouping
• B.  Role
• C.  Account classification
• D.  Business partner category

You can implement extended UI enhancements by using the component enhancement concept.
Which of the following aspects is part of this concept?
Note: There are 3 correct answers to this question.

• A.  An enhancement set is used to determine the navigation bar profile.
• B.  An enhancement set can be assigned to a client.
• C.  An enhancement set is used to group several component enhancements together.
• D.  An enhancement set is created in the Application Enhancement Tool (AET).
• E.  An enhancement set can be determined by a BAdI, depending on user, profile, or other criteria.

What do you have to do to execute a marketing campaign?
Note: There are 2 correct answers to this question.

• A.  Set the status to "released".
• B.  Release the action "Execute campaign"
• C.  Assign a target group to your campaign.
• D.  Assign a product to your campaign.