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  1. Home
  2. SHRM Certification
  3. SHRM-SCP Exam
  4. SHRM.SHRM-SCP.v2024-10-16.q47 Dumps
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Question 1

What job evaluation approach should be used to determine the degree to which jobs being evaluated are composed of selected compensable factors?

Correct Answer: C
The point method is a quantitative job evaluation approach that involves identifying compensable factors and assigning a point value to each factor. Jobs are then evaluated based on these factors, and a total point score is calculated for each job. This method provides a systematic and objective way to compare the relative worth of different jobs within an organization.
References:
* SHRM Job Evaluation Methods
* SHRM Learning System for SHRM-SCP
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Question 2

An HR director is hired to address the executive team's concerns about negative workplace culture and its impact on financial performance. During an initial investigation the HR director discovers that the two division directors often fail to communicate with each other and their employees. Each division maintains separate workplace policies, and the workspaces for the divisions are spread out across multiple floors. For employee management, the director of the client services division is assisted by a small HR team. The director of operations does not work with the HR team and instead uses company funds to seek employee management advice from an executive coach, who has no official coaching training. The HR director suspects facilitating change at the company will be challenging because engagement data indicates many employees distrust the company's leadership and HR.
Which action should the HR director take to improve the flow of information throughout the company?

Correct Answer: D
* Assessment of Current Channels: Start by assessing the current communication channels being used within the company and their effectiveness in reaching all employees.
* Multiple Platforms: Implement a multi-platform communication strategy that includes email, intranet, mobile apps, and social media platforms. This ensures that information is accessible to employees through their preferred medium.
* Consistent Messaging: Ensure that the messaging is consistent across all platforms. Important updates should be communicated in the same manner across email, intranet posts, and mobile notifications to reinforce the message.
* Engagement Metrics: Use engagement metrics to track how employees are interacting with the communication platforms. Adjust the strategy based on which platforms show higher engagement rates.
* Feedback Loop: Establish a feedback mechanism for employees to provide input on the effectiveness of the communication channels. Use this feedback to continuously improve the flow of information.
This approach increases the likelihood that important information is disseminated effectively, enhancing transparency and engagement across the company, in line with SHRM's best practices for internal communications.
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Question 3

The marketing department at a large financial services company chooses five high-performing staff members every year to receive a performance award, which includes a monetary reward and recognition at an end-of-year meeting. Employees are chosen by managers in the marketing department. Each manager nominates two direct reports, and then all managers meet as a group to discuss nominees until a consensus is reached. The names of the winners are given to HR for final approval. The marketing department is preparing to begin this year's nomination process. There have been repeat winners in each of the last three years. A marketing employee files a complaint with the HR director about favoritism in the award process.
Additionally, the employee points out that newer employees rarely win the award, which lowers their morale.
New employees tend not to win because they spend a couple of years training and shadowing experienced employees before receiving tasks to perform independently.
The employee who submitted the complaint asks the HR director to provide more opportunities for new employees to be recognized. Which action should the HR manager take?

Correct Answer: C
* Inclusive Recognition: Including at least one new employee in the group of nominees ensures that newer employees have opportunities to be recognized, which can boost their morale and motivation.
* Diverse Perspectives: This approach encourages managers to consider the contributions of newer employees, ensuring a more diverse and inclusive nomination process.
* Development and Engagement: Recognizing new employees early in their careers can encourage their continued development and engagement, fostering a culture of recognition and growth.
* Fairness and Equity: This strategy helps address concerns about favoritism and ensures that all employees, regardless of tenure, have a chance to be recognized for their contributions.
References:
* SHRM, "Employee Recognition Programs: Best Practices," available at SHRM.org.
* SHRM, "Building an Inclusive Workplace," available at SHRM.org.
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Question 4

A small technology company needs to design and create a marketing campaign for a new software product it plans to offer in three months. Which type of worker should the HR manager select for the project?

Correct Answer: D
* Project-Based Needs: A contract worker is ideal for a project-based need such as designing and creating a marketing campaign for a new software product. They bring specific expertise and can focus entirely on the project until completion.
* Specialized Skills: Contract workers often have specialized skills that may not be available within the current workforce. This is crucial for a marketing campaign that requires specific marketing, design, or technology skills.
* Flexibility and Cost-Effectiveness: Hiring a contract worker provides flexibility and can be more cost-effective than hiring a full-time employee, as it eliminates the need for long-term employment costs such as benefits and taxes.
* Timely Delivery: Since the project has a clear timeline (three months), a contract worker can be engaged specifically for this period, ensuring that the work is completed on time without ongoing employment obligations.
References:
* SHRM-SCP Exam Content Outline
* SHRM guidelines on contingent workforce management
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Question 5

Which recruitment method yields applicants that have the best understanding of the advertised job opening and what it entails?

Correct Answer: D
* Understanding of Job Requirements: Employee referrals typically yield applicants who have a better understanding of the job opening and what it entails because the referring employee can provide detailed information about the role and the company culture.
* Quality of Candidates: Referred candidates are often of higher quality because employees are unlikely to refer someone who they do not believe will perform well or fit into the company culture.
* Engagement and Retention: Referred employees tend to be more engaged and have higher retention rates as they have a built-in connection within the company and a clearer expectation of the job.
* Cost-Effectiveness: Employee referral programs are generally more cost-effective compared to other recruitment methods as they reduce the need for extensive advertising and third-party recruiting fees.
References:
* SHRM-SCP Exam Content Outline
* SHRM guidelines on recruitment methods and employee referral programs
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