CORRECT TEXT
Describe the best way to manage Lockout Periods for maintenance?

Comment: *

Name: *

Email: *

Verification: *

When is it appropriate to use packaging vs the metadata API?

• A.If you have made changes to an apex change App
• B.If you share an app in a more casual setting
• C.When moving an entire app from one environment to another

Comment: *

Name: *

Email: *

Verification: *

The Excel Connector a supported product?

• A.True
• B.False

Comment: *

Name: *

Email: *

Verification: *

What are some tools for managing the Change Request process with SFDC?
Select all that apply:

• A.Have end users submit case
• B.All of the above
• C.Use the Metadata API for submitting cases from other applications
• D.Use the Service and Support app
• E.Use the Solutions tab for FAQs
• F.Use reports and dashboards to monitor metrics
• G.Use the Self-Service Portal and Suggested Solutions
• H.Use Content to store related documents (change mgmt process, training of new processes/ functionality/apps, etc), ongoing newsletter communications, Ideas

Comment: *

Name: *

Email: *

Verification: *

Why might it be necessary to override buttons that you remove from the page layout?

• A.Buttons can't be removed
• B.To prevent users from using hot keys or keyboard shortcuts to access the function of the button
• C.To preserve screen real estate

Comment: *

Name: *

Email: *

Verification: *