All personalization made to the Reports tab (expanding and collapsing of folders) is saved automatically. When a user returns to the Reports Tab in future sessions, the settings will remain intact until they are changed:

• A.False
• B.True

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For which objects you have business processes?

• A.Account / Contact
• B.Solutions
• C.Case
• D.Lead
• E.Opportunity

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Ursa Major Solar has its business hours set from 9:00 AM to 5:00 PM for the reps that are on
pacific time. The reps on Eastern Time need business hours set to start 3 hours earlier to cover for support.
How should an administrator solve for this issue?

• A.Allow the reps to set business hours manually.
• B.Set temporary business hours for each time zone.
• C.Create one set of business hours per time zone.
• D.Adjust the currant business hours to accommodate the Eastern Time Zone.

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Documents count toward Data Storage.

• A.False
• B.True

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Which administrative permissions are necessary in order to edit profiles?

• A.View setup and Configuration, View User Configuration, Manage Users and Manage Profiles
• B.Manage Profiles and Manage Users
• C.Manage Users and Customize Application
• D.View User Configuration, and Manage Users
• E.View Setup and Configuration, Manage Users and Manage Profiles
• F.View Setup and Configuration, Manage Users and Customize Application

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