To which three objects can the Partner Super User access be applied?
Choose 3 answers

• A.Campaigns
• B.Cases
• C.Opportunities
• D.Custom Objects
• E.Accounts

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Universal Containers needs to use capabilities, using the Customer Service Template, in Salesforce Communities to enable Social Sign-on for their customers. What should the Salesforce Admin do to enable users to use their Social Sign-on?

• A.Enable Social Sign-on in the Community management preferences menu.
• B.Configure Community Sign-on at the social web site to make sure the user is authenticated and provided access.
• C.Setup the authentication provider for Social sites and add the Social Sign-on component to the login page.
• D.Create a custom login page with Social Sign-on capabilities, including authentication providers.

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What permission(s) would you assign a community manager?

• A.Communities Administrator
• B.Setup and Create Portals
• C.Manage Portals
• D.Manage Community Settings
• E.Create and Setup Communities

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Universal Containers is implementing a customer community.
What sharing mechanism should be used to allow customers to view their own cases even after those cases are assigned to a support agent?

• A.OWD and Apex Sharing
• B.Sharing Set
• C.Sharing Map and custom permission set
• D.Case co-ownership using Super User access

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A consultant is asked to set up a new experience using the Customer service template. The articles from an existing knowledge base must be exposed in the new site.
What are the two ways the consultant should associate the articles with topics?
Choose 2 answers

• A.Select the appropriate topics on the Knowledge tab within Lightning Experience.
• B.Allow guest users to tag displayed articles with relevant topics on a public page.
• C.Establish automatic topic assignment of topics to specified data categories within WorkSpaces.
• D.Manually add one or more topics to each article within Workspaces.

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