What should a Solution Architect do to ensure that all requirements for a multi-cloud implementation are captured during discovery sessions so that projectstakeholders are aligned with the project team on deliverables?

• A.Develop and present the business case to all project stakeholders before beginning the solution design and development phase.
• B.Develop and present the project scope itemized within the requirements document to all project stakeholders before beginning the solution design and development phase.
• C.Define and document the user journey map with project stakeholders to capture the customer interactions at all touchpoints.
• D.Define and document the business value map with project stakeholders to capture the value provided by the implementation.

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Universal Containers (UC) is at the end of its first and only design phase. UC decided to go ahead and build against the entire future design that was developed and agreed upon by its internal stakeholders and Center of Excellence. But a concern by the executive team is how UC can de-risk itself and stay within budgetduring the build while still hitting the objectives that were defined m the design phase.
Which recommendation should the Solution Architect make to alleviate the executive team's concerns during the build?

• A.Help the executive team develop a governanceframework; and team to focus on those concerns throughout the build and track the budget.
• B.Promise the executive team that the project manager will always give comprehensive budget numbers every week and they will never overrun on budget.
• C.Help the executive team understand that they created their entire complete vision of the solution already and there is no chance anything new will come up during the build.
• D.Assure the executive team that the current project is at a fixed scope and there will not beany overrun on budget.

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Northern Trail Outfitters (NTO) is currently using Salesforce CPQ and would like to implement B2B Commerce Classes. NTO uses a Partner Community to allow partners to build complex bundles to provide detailed quotes to clients. NTO also wants to ensure that it does not have to maintain two databases of products.
Which two considerations should a Solution Architect keep in mind about the CPQ B28 Commerce Connector when synchronizing Product and Price data?
Choose 2 answers

• A.The connector lets you sync simple products with a flat price.
• B.The connector does not support syncing complex CPQ bundles.
• C.Discount schedules from CPQ will sync to discounts and promotions m B2B Commerce Classic
• D.The connector is a two-way sync for product and pricing logic.

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Northern Trail Health has clients that have more than 10,000 employees. The company's Customer Service team handles requests from its client's employees directly and tracks various rebate programs per employee. Private information should not be shared with the Sales team and they should only see contacts that are relevant to the sales process.
Assuming that Sales and Service teamsshare certain contacts, in which two ways should a Solution Architect ensure optimal performance?
Choose 2 answers

• A.Use profiles and/or permission sets to give View All access to Customer Service on the Contact object.
• B.Set the Contact object to PublicRead Only so that the sharing rules do not bog down performance for sharing.
• C.Assign all contacts to Sales team members to ensure sharing is streamlined and hide private fields from them.
• D.For each Account, assign Sales Contacts to the Sales team andall the rest to a Customer Service representative assigned to the Account.

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UC Foods, a manufacturing company, has multiple sales channels including a front-line Sales team and channel partners who are currently enabled on Sales Cloud as well as a Partner Community. The company wants to establish a new B2B Commerce portal to lower the cost of sales by enabling self-service capabilities to automate sales wherever possible. The executive sponsor is concerned that sales representatives might see the B2B channel as a threat to their ability tosell and, therefore, earn higher commissions.
Which two use cases should the Solution Architect highlight to help the executive sponsor better understand the appropriate role for B2B Commerce as it relates to existing sales channels?
Choose 2 answers

• A.Highlight that the B2B portal is meant to tackle more routine, low-complexity sales, allowing the Sales team to focus on the more complex sales and priority accounts.
• B.Highlight that the B2B portal will be a useful tool to help improve customer communications and enhance customer engagement by providing faster updates on their orders as they are fulfilled.
• C.Highlight that the B2B portal is meant to handle high-complexity sales that are ideal for automation, leaving the Sales team to handle less complex, higher-margin sales.
• D.Highlight that the B2B portal will help the company grow and expand into new geographies where the company does not currently have a sales footprint, resulting in more rewards for everyone.

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