A team of support users at Cloud Kicks is helping inside sales reps make follow-up calls to prospects that filled out an interest from online. The team currently does not access to the lead object.
How should an administrator provide proper access?

• A.Configure permission sets.
• B.Assign a new role.
• C.Create a new profile
• D.Set Up Manual Sharing

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Northern Trail Outfitters has hired interns to enter Leads Into Salesforce and has requested a way to identify these new records from existing Leads.
What approach should an administrator take to meet this requirement?

• A.Set up Web-to-Lead for the interns' use.
• B.Define a record type and assign it to the interns.
• C.Create a separate Lead Lightning App.
• D.Update the active Lead Assignment Rules.

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Universal Containers (UC) has a queue that is used for managing tasks that need to be worked by the UC customer support team. The same team will now be working some of UC's Cases.
Which two options should the administrator use to help the support team?
Choose 2 answers

• A.Configure a flow to assign the cases to the queue.
• B.Use assignment rules to set the queue as the owner of the case.
• C.Add Cass to the existing queue as available object.
• D.Create a new queue and add Cases as an available object.

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Cloud Kicks is working on a better way to track its product shipments utilizing Salesforce.
Which field type should an administrator use to capture coordinates?

• A.Geofence
• B.Custom address
• C.External lookup
• D.Geolocation

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Cloud Kicks wants to try out an app from the AppExchange to ensure that the app meets its needs.
Which two options should the administrator suggest?
Choose two answers

• A.Install in a sandbox.
• B.Check edition compatibility.
• C.Download into a Trailhead Playground.
• D.Test Drive in a production org.

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