Data Validation rules is not supported in which Salesforce edition?

• A.Developer
• B.Professional
• C.Contact Manager
• D.Unlimited
• E.Group
• F.All Editions are supported

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Support agent at Cloud Kicks are spending too much time finding resources to solve cases.
The agents need a more efficient way to find documentation and similar cases from the Case page
layout.
How should an administrator meet this requirement?

• A.Create a custom object to capture popular case resolutions.
• B.Use an interview flow to capture Case details.
• C.Direct users to Global Search to look for similar cases.
• D.Configure Knowledge with articles and data categories.

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A company that uses custom fiscal year: A standard forecast option is unavailable. Administrator will have to build a custom forecast for the same.

• A.True
• B.False

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An administrator is planning to use Data Loader to mass import new records to a custom object from a new API.
What will the administrator need to do to use the Data Loader?

• A.Add a permission set that allows them to import data.
• B.Use the Data Import Tool to mass import custom object records.
• C.Reset their password and their security token.
• D.Append their security token at the end of their password to login.

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The administrator at Ursa Major Solar need to make sure the unassigned cases from VP customers get transferred to the appropriate service representative within 5 hours. VIP Customers have access to support 24 hours a day.
How should this be configured?

• A.Escalation Rules
• B.Assignment Rules.
• C.Business Hours.
• D.Case Queues

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