Free Salesforce CRT-251 Exam Dumps Questions & Answers

It is challenging for the sales operations team to provide Universal Containers with accurate and insightful reports due to the poor quality and high volume of Account, Contact, and Lead dat a. As the team performs data cleansing, productivity has been impacted, leading to inefficiency and low adoption.
What should the consultant do first?

• A.  Create a data management plan and a data quality dashboard.
• B.  Use Duplicate Rules to identify and report data quality issues.
• C.  Install and configure a data cleansing app from AppExchange.

Cloud Kicks (CK) wants to implement sharing rules.
Which consideration should the consultant explain to CK?

• A.  Sharing rules can expand access beyond the organization-wide default levels.
• B.  Sharing rules apply only to new records that meet the definition of the source data set.
• C.  When a sharing rule is deleted, the sharing access created by that rule must be manually removed.

Which prerequisite should the consultant consider before enabling Opportunity Splits?

• A.  Enable Opportunity Teams and confirm the owner is a team member.
• B.  Add customized split types to opportunities.
• C.  Ensure open opportunities are owned by active users,

Predefined groups of sales reps work collaboratively on Accounts in the Cloud Kicks (CK) sales model. Each group is also responsible for specific accounts. CK has organization-wide default access set to Public Read/Write for Accounts. CK discovered this caused issues with data quality where reps edited accounts outside their scope of responsibility. CK wants to allow reps to view any account, but restrict editing to only reps who are responsible for those specific accounts.
Which step should a consultant recommend to allow reps to continue to collaborate while eliminating incorrect edits?

• A.  Create an Account sharing rule to grant Read/Write access to all accounts.
• B.  Change Account organization-wide defaults to Public/Read-Only.
• C.  Change Account organization-wide defaults to Private.

Universal Containers is in the planning phase of its Sales Cloud implementation. In a recent discussion, the CEO expressed a desire to measure the return on investment (ROI) of its sales and marketing efforts by location.
Which solution should the consultant recommend?

• A.  Track total opportunity pipeline by lead source and location.
• B.  Track total accounts created by lead source and location.
• C.  Track total cases submitted by lead source and location.