How can you launch a support community with live chat, click to call, and case creation form?

• A.Add a custom Live Agent Lightning component.
• B.Configure Live Agent in the Salesforce org.
• C.Set up Live Agent in Community Management.
• D.Enable Live Agent in Community Settings.

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Universal Containers is building a Customer Community.
What can the Administrator add to the Navigation Menu?

• A.Salesforce Objects, Global Action, Community Pages, External URLs, Navigational Topics, Menu Labels
• B.Salesforce Objects, Topics, Community Pages, External URLs, Forecast, Menu Labels
• C.Salesforce Objects, Topics External URLs, Lightning Components, Community Pages, Menu Labels
• D.Salesforce Objects, Community Pages, App Launcher, External URLs, FeatureTopics, Setup Menu

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How should the Salesforce Admin meet this requirement? Universal Containers creates a Community for their partners. Members of the Community should not be able to participate in discussions with other members.
However, users from the same partner should be able to hold discussions amongst themselves.

• A.Create a sharing group for partner accounts under Sharing Settings.
• B.Turn off Portal User Visibility under Sharing Settings.
• C.Update the Internal User record to Private under Sharing Settings.
• D.Deselect Community User Visibility under Sharing Settings.

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Universal Containers needs to create a Support Community with the following requirements: * Customer and partner users will be members of this community and use the Customer Community and Partner Community License, respectively. * A customer user should be able to see all cases opened for their account, including cases opened by their colleagues. * Customer users must be able to collaborate with all Community users.
What two things should a Salesforce Admin do to accomplish this? Choose 2 answers

• A.Set up Delegated Admin access for customer users
• B.Enable Super User access for customer users
• C.Select the Community User Visibility checkbox
• D.Create a Sharing Set on the Case object

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Universal Containers plans to build a large-scale Community and expose Leads and Opportunities to their resellers. Universal Containers has the following requirements for their partner account: * 120,000 partner accounts* Minimize the number of partner account roles* Partner account is made up of sales employees and sales managers* Sales employees only have access to their data* Sales managers have access to all sales employees data. What are the two most efficient ways for the Salesforce Admin to fulfil these requirements?
Choose 2 answers

• A.Set up partner accounts with two roles
• B.Use sharing rules to grant sales managers access to sales employees' data
• C.Make the sales manager the Super User on the partner account
• D.Set up partner accounts with one role

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