Sales representatives want to capture custom Feedback record details related to each Account. The sales reps want to accomplish this with minimal clicks on the Salesforce Mobile Application.
Which two solutions should be recommended in order to meet this requirement? (Choose two.)

• A.Create an object-specific action on Account.
• B.Create predefined values for most of the fields.
• C.Create a feedback object as a parent of Account.
• D.Create a global action on Account.

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Universal Containers needs to send an Outbound Message to an external system when a record has been updated.
What is the recommended feature to meet this requirement?

• A.Workflow
• B.Flow Launcher
• C.Process Builder
• D.Lightning Connect

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Launch a troubleshooting wizard from a button, at the end of which a knowledge article is created if it'd be helpful to other users.
Which tool would you use for the following use case?

• A.Approvals
• B.Flow
• C.Workflow
• D.Process builder

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Universal Containers has deployed custom tabs to Production via change sets, without including the profile settings or permission sets.
What is the setting for the visibility of custom tabs?

• A.Custom tabs are default off for all users.
• B.Custom tabs are not deployed.
• C.Custom tabs are default on for all users.
• D.Custom tabs are hidden for all users.

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Universal Containers provides access to Salesforce for their sales, service and marketing teams. Management wants to ensure that when users log in, their home tab provides access to links and documentation that are specifically relevant to their job function.
How can this requirement be met?

• A.Create separate home page custom components and layouts; assign to users by role.
• B.Create separate home page custom components and layouts; assign to users by profile.
• C.Expose specific elements within a home page custom component determined by role.
• D.Expose specific elements within a home page custom components determined by profile.

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