At Universal Containers, the Account object has a Master-Detail relationship with an Invoice custom object. The App Builder would like to change to a lookup field, but is not able to do so. What could be causing this?

• A.The invoice must have at least one Master-Detail field for reporting.
• B.The Account is included in the workflow on the Invoice object.
• C.The Account record includes Invoice roll-up summary fields.
• D.The Invoice records have existing values in the Account.

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The Director of Customer Service wants to know when agents are overwhelmed with high-priority items in the support queue. The Director wants to receive a notification when a new case is open with the status of "New" for more than four business hours. Which automation process could be used to accomplish this? Choose 2 answers

• A.Lightning Process Builder
• B.Visual workflow
• C.Escalation rules
• D.Scheduled Apex

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Universal Container needs to add an additional recipient to a workflow email alert that is fired from the case object. What type of field could be added to the case object to allow the additional desired recipient on the email alert? Choose 2 Answers

• A.Email Field
• B.Text Field
• C.Lookup field
• D.Formula field

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UVC has created the custom objects Candidate and Interview in Salesforce to track candidates and interviews respectively. The company wants to track the total number of interviews a candidate has gone through on the candidate record without writing any code. Which two actions can an App Builder take to accomplish this requirement? Choose 2 answers

• A.Use a roll-up summary field on the Candidate record to show the total number of interviews
• B.Use a lookup relationship between the Candidate and Interview objects (Your Answer)
• C.Use a MD relationship between the Candidate and Interview Objects
• D.Use a formula field on the Candidate record to show the total number of interviews

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Universal Containers uses a private sharing model for opportunities. This model CANNOT be changed due to a regional structure A new sales operations team has been created. This team needs to perform analysis on Opportunity data, all should have read arid write access to all Opportunities.
What are two recommended solutions for the app builder to give the users appropriate access? Choose 2 answers

• A.Add a permission set with 'View All" and 'Modify All'' opportunity permissions enabled.
• B.Create a criteria-based sharing rule to share all opportunities with the sales operations private group
• C.Add a manual share for all opportunities with each user on the sales operations team.
• D.Create a criteria based sharing rule to all opportunities with the sales operations public group.

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