O: 170
Which two actions should the Salesforce Admin take to meet these requirements? Universal Containers is launching a support Community with the following requirements:* The Community will be launched on the existing Salesforce org leveraged by the internal support team. The Napili template must be used.* The following support channels need to be provided on the Community: Live Chat, Click to Call, and Case Creation Form.* They have 50 Salesforce Live Agent Licenses provisioned in their org.

• A.Configure Live Agent in the Salesforce org.
• B.Enable Live Agent in Community Settings.
• C.Set up Live Agent in Community Management.
• D.Add a custom Live Agent Lightning component.

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Northern Trail Outfitters has released a Customer Service Community for its users and trekking equipment.
Users can ask and answer questions in the Community. Customers have asked how to be notified of new questions or information posted in the Community about specific products. What should the Administrator recommend?

• A.Subscribe to Questions and posts
• B.Subscribe to an RSS feed about Questions and posts
• C.Subscribe to Topics associated with Questions and posts
• D.Follow users associated with Questions and posts

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Universal Containers uses Community to grant customers secure access to their accounts, orders, and invoices. All customers are on a Customer Community License. Universal Containers needs to grant a subset of their customers, known as affiliates, access to other customer Accounts. How should a Salesforce Admin fulfill these requirements?

• A.Add a Sharing Set on the Account associated to the Affiliate profile.
• B.Leverage the Account team to grant affiliates access to the Account.
• C.Use Apex without sharing to control affiliates' access to the Account.
• D.Create a public group for affiliates and grant Account access using sharing rules.

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Universal containers houses their order information in their legacy backend systems.
Customers need to see their orders from the back office in their customer-facing Community.
- The existing Salesforce org (which hosts the community) has integration with the backend legacy system using Salesforce Connect
- Customer users only need to seetheir orders in the Community - Orders are currently public read-only
- Customer users need to access fields that are already part of the existing integration What two things should do Salesforce Admin do to meet these requirements? Choose 2 answers

• A.Leveraging existing integration with the legacy system
• B.Creating a new integration with the legacy system for customer users
• C.Update the customer user profile andgiven the "view all" permission on the integration object
• D.Set the external users' organisation wide defaults to private for external order objects

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Universal Containers (UC) has built a Community in a sandbox where it is in Active status. UC is getting ready to deploy the Community in production where it is currently Inactive. UC wants to ensure the welcome email is only sent to users after the Community is changed to Active status. Which three options should be validated to ensure the welcome email is not sent out ahead of schedule?
Choose 3 answers
Select one or more of the following:

• A.Change the Community membership of sandbox Community users from Profiles to Permission Sets
• B.Deploy the changes to production using change sets to disable the welcome email
• C.Add the Community user profile(s) as members of the Community before activating production
• D.Uncheck "Send Welcome Email" in production Workspaces before deployment
• E.Turn the sandbox Community to Inactive status before deploying the metadata to production

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