Not all life events or business milestones apply to every customer. To create a better customer experience, you can hide the life events or business milestones a customer hasn't achieved or is unlikely to achieve in the future.
Which of the following statements are correct?

• A.It is possible to hide Sensitive Life Event or Business Milestone Types in the Insurance Agent Portal.
• B.Life Events can not be displayed on the Household level of the Account Record
• C.The option to hide life event types or business milestone types is not available in the Communities version of the Life Events or Business Milestones component.
• D.When you hide a life event or business milestone type, it doesn't appear on the component until you add an event or milestone of that type.

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The investor relations director of a large insurance company just published a press release after the company's Quarterly Earnings Callto report about its digital transformation implementing Salesforce Financial Services Cloud (FSC).
Which three value outcomes should the company's stakeholders expect?

• A.Achieved higher CSAT & NPS scores attributed to personalized customer experiences driven by shorter waits due to decreased average case handle times and improved self-service solutions via Einstein Bots for FSC
• B.Streamlined the entire deal lifecycle with FSC. leveraging relationship maps and interaction history in business development/discovery D to accelerate pipe management and research
• C.Improved customer onboarding experiences by fast-tracking and simplifying document tracking and approvals via FSC Action Plans
• D.Drove Advisor productivity with a daily task list, client life events, opportunities, and aggregated household information directly from D the FSC HomeT\e
• E.Automated claims orchestration via straight through processing workflow rules from OmniStudio with minimal human intervention from insurance adjusters or underwriters, allowing claims to be completed faster and at scale

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When converting a lead, how can an administrator capture custom lead data on the converted contact?

• A.Use the data loader to move the custom lead data
• B.Map custom lead fields to custom contact fields
• C.Map custom lead field to the standard lead field
• D.Use the lead conversion wizard to select the fields

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An insurance company needs to ensure the record rollups aggregate information from related records for several objects in the Financial Services Cloud at a client orgroup level.
What should the administrator configure to meet the requirement?

• A.To show all Primary Group member cases on a related list at the group level, the administrator should add Cases as a picklist value to the Rollup__c field on Account Contact Relationship.
• B.Client-level records are aggregated by setting up client-level rollups to all primary group members.
• C.When the administrator enables record rollups at the group level, all corresponding records are stamped with the Primary Group in the Rallup_c lookup field
• D.To show all Primary Group member opportunities on a related list at the group level, the administrator should add Opportunities as a picklist value to the Household__c field on Account Contact Relationship.

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Lake Tahoe Bank, an existing Salesforce customer, is planning to implement Financial Services Cloud. Their Salesforce Admin is considering whether to use a new Salesforce org or upgrade the existing org. Which three of the considerations below indicate that a new Salesforce org is the better choice9

• A.The bank wants to use this project as an opportunity to retire customization
• B.The current implementation is using a product-centric view and the bank wants to move to a customer-centric view.
• C.Data migration is a big concern The current org has a large amount of data and the Bank wants to minimize data migration efforts.
• D.The bank has limited redesign opportunities for business capabilities.
• E.Existing business capabilities and processes can be redesigned to deliver a higher business impact

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