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  2. Salesforce Certification
  3. Health-Cloud-Accredited-Professional Exam
  4. Salesforce.Health-Cloud-Accredited-Professional.v2025-06-30.q100 Dumps
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Question 86

A Salesforce technical architect is migrating a service cloud org to health cloud and needs to update existing integrations to create records in health cloud objects instead of creating records in custom objects. Which unique health cloud considerations apply regarding the use of APIs in this case?

Correct Answer: A
According to the Salesforce documentation2, Health Cloud uses Business APIs that should be used instead of object level APIs when creating records in Health Cloud objects. Business APIs are custom REST APIs that perform complex business logic and validations on Health Cloud objects. Object level APIs are standard REST or SOAP APIs that perform CRUD operations on individual objects. Business APIs ensure data integrity and consistency across Health Cloud objects, while object level APIs may result in data errors or inconsistencies2.
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Question 87

Bloomington Caregivers has more than 1 million patients and each patient has an average of 10 claims a year, which are maintained in an external claims system. Management would like their agents to view all the claims of patients in Salesforce on demand when they open the patient's record.
What should a consultant recommend as the appropriate integration pattern to achieve this?

Correct Answer: D
Using External Objects is the most efficient integration pattern for managing large volumes of data, such as claims. In this scenario, the claims data resides in an external system, and fetching 10 million records annually into Salesforce is neither scalable nor cost-effective. External Objects allow Salesforce users to access the data on demand without storing it in Salesforce.
Key Features of External Objects:
Real-Time Access: Fetches claims data directly from the external system when a patient's record is accessed.
Storage Efficiency: Avoids consuming Salesforce storage limits by not importing the data.
Flexible Integration: External data sources such as OData can be configured to integrate with Salesforce.
Why Other Options Are Incorrect:
A . Nightly Job: Importing all claims into Salesforce daily would require excessive storage and processing resources.
B . ESB Load: Loading claims into Salesforce via an ESB introduces similar storage concerns as Option A.
C . Callout on Demand: While possible, storing claims data in Salesforce after a callout defeats the purpose of on-demand integration.
Reference:
External Objects in Salesforce
Integrating External Data with Salesforce Connect
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Question 88

Service cloud organization is migratingto health cloud, and only certain teams of users have health cloud use cases .Which users are......

Correct Answer: C,G
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Question 89

A customer wants to view and navigate to critical insurance, clinical, and primary care physician information on a patient's profile.
Which Health Cloud capability should a consultant implement?

Correct Answer: A
The Advanced Patient Card is a Health Cloud capability that allows users to view and navigate to critical information on a patient's profile, such as insurance, clinical, and primary care physician information1. The Advanced Patient Card is a customizable component that can be added to the Health Cloud console or the Contact Center app2. It can also display data from external sources, such as EHR systems or medical devices3.
Reference:
1: Use the Advanced Patient Card - Salesforce 2: Configure the Person Account Page Layout for Contact Center - Salesforce 3: Display Data from External Sources in the Advanced Patient Card - Salesforce
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Question 90

A payer needs to enable its agents to answer questions from members regarding their benefits coverage. The payer has already set up the required objects to be populated with the necessary information through an integration.
Which Health Cloud component should a consultant recommend for the Member record page?

Correct Answer: C
To enable agents to answer questions from members regarding their benefits coverage, a consultant should recommend the Benefits Coverage component for the Member record page. This component displays information such as plan name, effective date, termination date, deductible amount, coinsurance percentage, copay amount, and out-of-pocket maximum for each benefit plan that the member is enrolled in. Benefits Verification, Eligibility Validation, or Coverage Confirmation are not components that exist in Health Cloud.
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