Universal Containers (UC) wants to better understand their service business and Field Service Technician teams' schedules. A Consultant suggested UC start toforecast and plan.
Which two abilities does forecasting and planning provide? (Choose two )

• A.Proactively adjust Service Contracts
• B.More accurately assign Work Orders based on skills.
• C.Proactively adjust to demand fluctuations.
• D.More consistently meet customer response times

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A client needs to securely connect a Heroku app to a database on their on-premise network. Which two Heroku Enterprise features should an Architect consider?

• A.Private Space Peering
• B.SSLEndpoint
• C.Heroku Private Spaces
• D.Private Space VPN Connections

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What set of configurations make up Scheduling Policies and let companies adhere to their business constraints and preferences?

• A.Service Levels and Work Rules
• B.Service Objectives and Work Types
• C.Service Contracts and Service Levels
• D.Service Objectives and WonX Rules

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A hospital wants to build a mobile app that allows patients to check the status of submitted insurance claims, which the hospital stores in Salesforce Health Cloud. The app's back end will run on Heroku.
Which two measures should an Architect recommend to help ensure that the app is compliant with HIPAA? (Choose two.)

• A.Use Heroku Shield Connect to sync claim data from Salesforce to a Heroku Postgres database.
• B.Use only Heroku Shield Postgres databases to store claim data outside of Salesforce Health Cloud.
• C.Ensure that the mobile app can only run when on the hospital's intranet, which is connected to the back end's Shield Private Space via VPN.
• D.Ensure that the back-end application's code encrypts all claim data before writing it to a Heroku Postgres database.

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A client wants to create a set of applications that all communicate with each other. Only one of the applications should be accessible from the public internet. This application will act as an API gateway and route requests to the interbak applications using HTTPS. Which architecture should an Architect recommend?

• A.Create all of the apps in a Private Space. Configure the Private Space's trusted IP ranges to only permit requests from within the Private Space
• B.Create the API gateway application in the Common Runtime. Create all of the internal apps in a Private Space.
• C.Create all of the apps in the Common Runtime. Ensure that the internal apps do not define a web process type.
• D.Create all of the apps in a Private Space Create the internal apps with Internal Routing enabled. Create the gateway app as a web app

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