Universal Containers wants to process mobile payments. How can this requirement be met?

• A.Create a custom payments object
• B.Install an AppExchange package
• C.Attach a picture of the credit card.
• D.Add a custom field to store the credit card number

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A client's Heroku web application displays data that is fetched from a back-end file storage system. The client now wants this data to be viewable, but not editable, from their Salesforce org.
Which recommendation should an Architect make in this scenario?

• A.Replicate the files to the application's local filesystem, and use worker dynos to periodically sync them to the Salesforce org.
• B.Replicate the files to tables in a Heroku Postgres database, and use Heroku External Objects to expose the tables to the Salesforce org.
• C.Store all file URLs in a Heroku Postgres table, and use Heroku Connect to synchronize the table to the Salesforce org.
• D.Replicate the files to tables in a Heroku Postgres database, and use Heroku Connect to synchronize the tables to the Salesforce org.

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A Client Service Representative (CSR) receives a call from a customer on Saturday. The CSR determines that the customer is covered, but the coverage is about to expire.
Which two upsell activities should the CSR consider? (Choose two.)

• A.Open a Case and send email with new Service offerings.
• B.Open a Case and create a Work Order for the Dispatch Team.
• C.Open a Case and a renewal Opportunity for the Sales team.
• D.Open a Case and inform Customer of weekend service pricing.

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A client has an e-commerce application that stores credit card information. The application will run the production. Which security certification does the application need to meet?

• A.ISO 27017
• B.PCI level 1
• C.SOC2Typel
• D.ISO 27018

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Universal Containers maintains their service level agreements at the customer level only.
How can a Consultant ensure agents can verify coverage?

• A.Create Contract Line Items, set up Entitlement Process, display the related List on the Asset Page Layout.
• B.Set up Entitlement Process, set up Service Contracts, display the related List on the Contact Page Layout.
• C.Create Milestones, set up Entitlement Process, display the related List on the Work Order Page Layout.
• D.Create Milestones, set up Entitlement Process, display the related List on the Account Page Layout.

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