Cloud Kicks has a system environment that is complex, and they plan on creating a data governance program for the first time.
What are two initial actions Cloud Kicks should take to initiate an assessment of data architecture? (Choose two.)

• A.Work with business units and IT to assess current operational systems and data models.
• B.Work with IT program managers to assess current velocity of projects in the pipeline.
• C.Work with database administrators to assess current database performance metrics.
• D.Work with executive sponsorship to assess enterprise data strategy and goals.

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Universal Containers (UC) uses Heroku Connect to synchronize changes to the Account object in their Salesforce org. UC's Heroku application makes a batch update that changes one million records to the Heroku Postgres database table that mirrors the Account object. Approximately, how long will these updates take to sync back to the Salesforce org?

• A.It depends on the sync performance, which can vary from one connection to another.
• B.1 hour.
• C.One million updates is too many for Heroku Connect to handle; therefore, the sync will fail
• D.12 hours.

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Universal Containers performs service on field assets that require a sequence of work tasks. A Consultant has recommended Work Order Line Items to manage the tasks and assets/parts necessary to manage the work.
Which two of the following must be considered as part of this solution to ensure Work Orders are properly completed? (Choose two.)

• A.Use of Standard Reports to view Parent and Root Work Order Lines Items within Work Orders by Customer.
• B.Use of Work Order Line Items that automatically inherit the hierarchy of Assets attached to Work Order.
• C.Use of Work Order Line Items to link to a specific Asset within the Asset Hierarchy that represents the BoM.
• D.Use of a parent-child Work Order Line Item to create a Work Order Line Item hierarchy.

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Universal Containers would like to engage contractors and customers directly in their Field Service solution.
Which three options will provide read, write, and edit access to Work Order objects? (Choose three.)

• A.Customer Community license
• B.Chatter Customer Group
• C.Partner Community license
• D.Chatter File Connect
• E.Customer Community Plus license

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Universal Containers utilizes two contractors, Contractor 1 and Contractor 2, to perform repair work.
Contractor 1 has provided service longer for Universal Containers and is considered to have more repair work expertise than Contractor 2.
How should a Consultant configure this expertise for Contractor 1 versus Contractor 2?

• A.Assign Contractor 2 as an Excluded Resource.
• B.Assign Contractor 1 as a Preferred Resource.
• C.Assign Contractor 1 and 2 different capacities for repair work.
• D.Assign Contractor 1 and 2 different Skill Levels for repair Work Type.

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