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  1. Home
  2. Salesforce Certification
  3. OmniStudio-Consultant Exam
  4. Salesforce.OmniStudio-Consultant.v2024-08-17.q82 Dumps
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Question 61

When designing OmniScripts, which three best practices should consultants recommend to increase user adoption?
Choose 3 answers

Correct Answer: A,D,E
Explanation
When designing OmniScripts, the best practices that should be followed to increase user adoption are:
Prefill data for users when possible (This reduces user effort and improves data quality) Divide complex processes into sections (This makes the script more manageable and user-friendly) Provide user help text (This guides the user through the script and clarifies any doubts) The best practices that should not be followed to increase user adoption are:
Replicate existing processes as-is (This may not leverage the full potential of OmniStudio and may not address the pain points of the users) Provide keystroke commands for data entry (This may not be intuitive or accessible for all users and may require additional training)
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Question 62

What is the purpose of a DataRaptor Load?

Correct Answer: D
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Question 63

A company has account Information that they want to display to agents in a summarized view. For each account they want to display icons that allow the user to launch guided processes for frequent tasks. The processes a reused in other parts of the business.
Which three OmniStudio tools are needed to meet these requirements?
Choose 3 answers

Correct Answer: B,C,D
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Question 64

A company has an existing OmniScript running in production. The business decides additional customer information is needed and wants to add more questions to the process.
What is the most efficient approach that the consultant can recommend to the business to meet this requirement?

Correct Answer: A
Explanation
The most efficient approach that the consultant can recommend to the business to meet this requirement is to add a new Step element with Input elements. A Step element can group related fields and elements in an OmniScript, and display them in a page or a section. An Input element can display a field for the user to enter data, such as text, number, date, etc. The consultant can use a Step element to add a new page or section to the OmniScript, and then use Input elements to collect the additional customer information
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Question 65

A consultant Is designing a solution for a client using Omnistudio. The client wants to display data and launch actions from their Salesforce org.
Which OmniStudio tool should the consultant use to meet this requirement?

Correct Answer: C
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