| Exam Code/Number: | Plat-Admn-201Join the discussion |
| Exam Name: | Salesforce Certified Platform Administrator |
| Certification: | Salesforce |
| Question Number: | 160 |
| Publish Date: | Jun 12, 2026 |
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A Platform Administrator at Cloud Kicks has a custom picklist field on Lead, which is missing on the Contact when leads are converted. Which two steps should the administrator take to ensure these values are populated?
Which component of an approval process defines the chain of approval, determines which records can advance, and specifies where to assign approval requests?
At Cloud Kicks, when a rep needs to seek additional support help, there's a series of actions the company wants to ensure are taken. The steps include sending an email and changing the status and owner of the case. What should a Platform Administrator use to give the reps an easy way to make these updates?
At Cloud Kicks, sales reps use discounts on the opportunity record to help win sales on particular products. When an opportunity is won, they then have to manually apply the discount to the related opportunity products. The sales manager has asked if there is a way to automate this time-consuming task. What should a Platform Administrator use to deliver this requirement?
DreamHouse Realty has an approval process. A manager attempts to approve a record but receives an error. What should a Platform Administrator do to troubleshoot this issue?
