AW Computing has a 4-hour SLA in its support guarantee. The company recently received feed that customers art reporting long wait times before an agent responds to a new case after it has been submitted.
How should an administrator ensure cases are properly prioritized?

• A.Auto-Response Rules
• B.Escalation Rules
• C.Assignment Rules
• D.Workflow Rules

Comment: *

Name: *

Email: *

Verification: *

How should an administrator ensure the appropriate number of digits are entered Into the custom encrypted field created to capture credit card numbers on the Opportunity object?

• A.Use the credit card number mask type.
• B.Define the number of mask characters.
• C.Enter the number of digits at the field level.
• D.Create a validation rule to ensure the length.

Comment: *

Name: *

Email: *

Verification: *

What are three options available to the administrator to help with this issue? Choose 3 answers

• A.Move some page components behind a tab.
• B.Remove some of the fields displayed.
• C.Reduce the number of related lists displayed.
• D.Convert all Process builders to flows.
• E.Deactivate unnecessary validation rules.

Comment: *

Name: *

Email: *

Verification: *