Universal Containers uses a private Account sharing model. They have a Process Improvement team with representatives from multiple departments that needs to view all accounts that have been flagged as problem accounts.
How should this team be granted access to the records?

• A.Use a record owner sharing rule that is shared with the Process Improvement role.
• B.Use a record owner sharing rule that is shared with the Process Improvement public group.
• C.Use a criteria-based sharing rule where the accounts are shared with the Process Improvement public group.
• D.Write a trigger to use Apex Managed Sharing to grant access with the Process Improvement team.

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Universal Container wants customers to be able to open cases from a public-facing website.
What should the app builder use to enable visitors to the website?

• A.Email-to-case
• B.Web-to-case
• C.Screen flow
• D.Outbound message

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The Service Manager provided the app builder with color code requirements for case age on open cases.
New cases populate a green circle Day-old cases populate a yellow circle Three day-old cases populate a red circle How should an app builder implement this requirement?

• A.Custom Button
• B.Formula Field
• C.Lightning Web Component
• D.Quick Action

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An Alexa Skill Builder wants to name a skill using a company's branded acronym, "NAT Systems." Which invocation name is valid?

• A.n a t systems
• B.n-a-t systems
• C.n. a. t. systems
• D.NAT Systems

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Universal containers uses a custom called reviews to capture information generated by interviews during the candidate process. The review records are visible to any user that has access to the related custom candidate record. The VP of human resources wants the comment field on the review to be private to anyone outside of the HR department

• A.Create a page layout with the field and use field level security to hide the from all others users
• B.Create an apex sharing rule to share the field with users that have HR in their role
• C.Create a sharing rule to share the filed with the VP of HR with role and subordinates

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