SERVICE AGENTS ARE REQUIRED TO CONFIRM A USER IDENTITY BEFORE PROVIDING SUPPORT INFORMATION OVER THE PHONE. WHAT FEATURE CAN AN APP BUILDER USE TO HELP AGENTS MEET THIS REQUIREMENT?

• A.Add Path to the top of the Case layout
• B.Guided Action Flows on the record page
• C.Include Surveys as a Case related list
• D.Case Validation Rules

Comment: *

Name: *

Email: *

Verification: *

A new custom object called Invoices need to have an invoice date for the date and time itwas invoiced.
Which field type should be selected for this?

• A.Date/Time
• B.Date
• C.Time
• D.Date/Timestamp

Comment: *

Name: *

Email: *

Verification: *

Service agents at Ursa Major Solar want a more condensed case view. Service agents also want to be able to modify the associated contact and account records from the case page layout on the Lightning record page.
Which two components should an app builder use to meet these requirements?
Choose 2 answers

• A.Path
• B.Rich text
• C.Related record
• D.Tabs

Comment: *

Name: *

Email: *

Verification: *

The Vp of sales at universal con has requested the sales reps be given access to view all accounts in salesforce. However, they've also requested the sales rep only be allowed to create new opportunities on accounts they own

• A.Create an opportunity validation rule that compares the opportunity and account owner
• B.Set the organization wide default sharing on opportunities to private and recalculate sharing
• C.Set the organization wide default sharing on opportunities to controlled by parent
• D.Create a new opportunity quick action that validation account ownership

Comment: *

Name: *

Email: *

Verification: *

An app builder is creating a Lightning record page and has added Mobile & Lightning Actions to the page layout.
What two components could be included on the layout to display the actions?
Choose 2 answers

• A.Highlights panel
• B.Chatter
• C.Activities
• D.Path

Comment: *

Name: *

Email: *

Verification: *