The Cloud technical team is assessing the effectiveness of their AI development processes?
Which established Salesforce Ethical Maturity Model should the team use to guide the development of trusted AI solution?

• A.Ethical AI Prediction Maturity Model
• B.Ethical AI Process Maturity Model
• C.Ethical AI practice Maturity Model

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What role does data quality play in the ethical us of AI applications?

• A.High-quality data is essential for ensuringunbased and for fair AI decisions, promoting ethical use, and preventing discrimi...
• B.High-quality data ensures the process of demographic attributes requires for personalized campaigns.
• C.Low-quality data reduces the risk of unintended bias as the datais not overfitted to demographic groups.

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To avoid introducing unintended bias to an AI model, which type of data should be omitted?

• A.Transactional
• B.Engagement
• C.Demographic

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A healthcare company implements an algorithm to analyze patient data and assist in medical diagnosis.
Which primary role does data Quality play In this AI application?

• A.Enhanced accuracy and reliability of medical predictions and diagnoses
• B.Ensured compatibility of AI algorithms with the system's Infrastructure
• C.Reduced need for healthcare expertise in interpreting AI outouts

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What are some key benefits of AI in improving customer experiences in CRM?

• A.Improves CRM security protocols, safeguarding sensitive customer data from potential breaches and threats
• B.Streamlines case management by categorizing and tracking customer support cases, identifying topics, and summarizing case resolutions
• C.Fully automates the customer service experience, ensuring seamless automated interactions with customers

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