Cloud Kicks has a team of product owners that need a space to share feedback and ideas with just the product team.
How should the administrator leverage Salesforce to help the team collaborate?

• A.UseQuick Actions to log communication.
• B.Configure a Chatter Public Group.
• C.Create a Chatter Private Group.
• D.Add Activity History to document tasks.

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The Sales manager at DreamHouse Realty wants the sales users to have a quick way to view and edit the Opportunities in their pipeline expected to close in the next 90 days.
What should an administrator do to accomplish this request?

• A.Create a custom report and schedule the sales users to receive it each day as a reminder to update their opportunities.
• B.Enable Sales Console and show users how to open a tab for each opportunity in the pipeline that meets the requirements.
• C.Create a list view on the Opportunity object and recommend users switch the view to Kanban to edit by drag and drop.
• D.Make a new Sales dashboard and add a component that shows all opportunities that meet the criteria.

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The administrator at Ursa Major Solar has created a custom report type and built a report for sales operation team. However, none of the user are able to access the report.
Which two options could cause this issue?
Choose 2 Answers

• A.The custom report type is in development.
• B.The user's profile is missing view access.
• C.The org has reached its limit of custom report types.
• D.The report is saved in a private folder

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Ursa Major Solar provides a 1-year warranty on all of the panels it installs. Installation details, along with the warranty information, a captured on a custom object called Installation. The installation record is created by the installer from the mobile app. Customers son receive a longer warranty as a way of increasing customer satisfaction when an installation gets delayed or has issues.
How should the administrator configure Salesforce to capture the expiration date of the warranty?

• A.Use a formula as the default value of the warranty Expiration Date field.
• B.Create a formula field to display l year from the warranty purchased.
• C.Add a validation rule to ensure the Expiration Date field is populated.
• D.Include the warranty Expiration Date field on the mobile page layout.

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Ursa Major Solar has service level agreements (SLA) that are routed to support queues. Cases that meet the 24 hour SLA need to be automatically re-assigned to the next tier queue.
Which feature should be used to fulfill this requirement?

• A.Case escalation rule
• B.Auto-response rule
• C.Einstein Case Routing
• D.Case assignment rule

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