A company uses as in-house legacy order management system for order fulfillment and inventory management. The order fulfillment support team complains that the items that makes callouts to the inventory management system get stuck and fail for days and manual intervention is required. The company has decided to move the industries Order management (OM) system. How would industries OM Fallout Management reduce this issue for the company.

• A.By automatically queuing the fulfillment request to retry according to fallout analysis report.
• B.By automatically queuing the fulfillment request to retry according to predefined retry policy.
• C.By automatically balancing order processing tasks across multiple orchestration queues
• D.By automatically balancing order processing tasks across multiple orchestration items

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Universal Containers (UC) is implementing communication cloud one of the key drivers of their digital transformation is to migrate their high number of B2C customer churn over the past few years. Which two actions will help identify and proactively reduce churn while minimizing the implementation effect.

• A.Expose next best action based on Einstein Discovery prediction to give the customer a discount if they are likely to churn.
• B.Create a churn trend app from a template in CRM analytics to identify customer likely to churn
• C.Create a churn trend report via salesforce report based on disconnect order to identify customers likely to churn
• D.Create Churn trend reports in CRM Analytics that brings the data from communication cloud and legacy system to identify the customer likely to churn

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UT required bulk ordering to be implemented in communication cloud base to capture order broadband speed to its customer and applying promotions.
Which two steps should consultant take to perform the impact assessment for bulk ordering in communication cloud

• A.Identify the volume and access feasibility from a platform governor limit perspective (CPU time, Database utilization)
• B.Identify the business rules need to be implemented for creation and fulfillment of bulk orders.
• C.Evaluate the various business scenarios for bulk orders in order design automation for order capture and orchestration
• D.Evaluate the various business scenarios for bulk orders in order to access platform governor limits (CPU time, Database utilization)

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ABC telecom offer advanced B2B connectivity products to companies with multiple service quotes in different regions based quotes and 1000 line items per quote.
Which application suits supports this scnerio?

• A.Enterprise sales management
• B.Multiple subscription management
• C.Subscriber lifecycle management
• D.Advertising sales management

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Universal Container had been using Communication cloud CPQ and order management for their B2B use cases. One of the critical requirement was to send a router code to their downstream system. Sending the router code depends on certain condition *if the customer is moving the internet services and is eligible for router * if the customer is moving the internet service and did not have router before * if customer is renewing the internet service and did not have a router before. Which three option should consultant recommend to meet the requirements above while optimizing order submission performance?

• A.Implement the router condition logic in the integration layer as callout task
• B.Use the Action type from Order items to the Decomposition Relationship Conditions.
• C.Map all relevant information to the Customer Facing Service (CFS)
• D.Implement the router condition logic within decomposition layer with more conditions.
• E.Use action type from fulfillment request lines in the callout condition task

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