Free Salesforce Salesforce-Loyalty-Management Exam Dumps Questions & Answers

A Loyalty Program Manager has proposed a new promotion with thefollowing redemption requirements on their non-qualifying points for the two respective tiers.
* for Gold-tier members, a single non-qualifying point is equal to $2 if the total purchase value is $200 or more.
* for Gold-tier members, a single non-qualifying point is equal to $1 if the total purchase value is less than
$200.
* for Gold-tier members, a single non-qualifying point is equal to $1, irrespective of the total value of the purchase.
Considering the above requirements, which three redemption rule options should be selected for the proposed promotion?

• A.  "Gold" tier member with the transaction amount is > = $200, then "Outcome": non-qualifying point deduction = transaction amount.
• B.  "Gold" tier member with the transaction amount is > = $200, then "Outcome": tier-qualifying multiplier
  =2
• C.  "Blue" tier member with any transaction amount, then "Outcome": non-qualifying point deduction = transaction amount.
• D.  "Gold" tier member with the transaction amount is > = $200, then "Outcome": non-qualifying point deduction = transaction amount / 2.
• E.  "Blue" tier member with any transaction amount is < = $200, then "Outcome"; non-qualifying point deduction = transaction amount.

An IT Administrator has received a request from the Customer Service team to enable agents to view the Loyalty Program Member information on a Case record in Service Cloud.
What steps should the Administrator take to configure this?

• A.  On the Case Page Layout, the Loyalty Program Member Related Lists are available and should be directly embedded to show the Loyalty information
• B.  On the Case Page Layout, the View Member Profile ' component should be added and the required Related Lists from Loyalty Program Member should be selected
• C.  On the Case Page Layout, the View Related Membership ' action should be added to the Highlights panel and the Loyalty information to be displayed should be selected
• D.  On the Case Page Layout, theRelated Record component should be added with the ' First Lookup ' selected as the ' Loyalty Program 0 Member '

An administrator need to analyze the performance of the Loyalty Program.
What Loyalty Analyze permission does a System Administrator need to set up a customized?

• A.  CLAAnalytics base admin
• B.  Loyalty Analytics User
• C.  Data pipeline user
• D.  CRM Analytics User

Universal Containers (UC) plans to implement Salesforce Loyalty Management for a new Loyalty program; however, its operations team remains skeptical about the Loyalty solutions, such as rules, processes, and benefit types.
Which option should UC consider when planning its implementation to ensure staff is helping to boost adoption and engagement?

• A.  Define a strategy led by marketing and involving the analytics team.
• B.  Describe the initiative to the Chief Marketing Officer team for their approval
• C.  Define acompany-wide initiative, including an operations team.
• D.  Define a strategy led by marketing and involving the finance team.

What two ways could an Administrator configure a Promotion to target a specific audience?

• A.  Link a promotion to a campaign and associate a segment to the campaign
• B.  Create a campaign for a promotion. Create member segments in a third-party tool.Associate the members to campaigns via Campaign Members.
• C.  Create a segment in the Salesforce Customer Data Platform and associate the segment to the promotion
• D.  This functionality does not exist in Salesforce Loyalty Management.