Universal Containers (UC) service reps are assigned to a profile which has "View All" in Case object (Private OWD). To make sure service reps have access to all relevant information to attend to customer requests, which two details should a salesforce Architects consider?
Choose 2 answers:

• A.Service reps will be able to access all UC contact records if they are controlled by parent.
• B.Service reps will not be able to access all UC contact records if they are controlled by parent.
• C.Service reps will be able to access all the UC Account records due to Implicit Sharing.
• D.Service reps will not be able to access all the UC Accounts records because Account OWD is private.

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Which two objects support creating queues?
Choose 2 answers.

• A.Account.
• B.Opportunity.
• C.Lead.
• D.Case.

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Universal Container (UC) wants all full-time internal employees to be able to view all leads. A subset of employees should also be able to see leads.
Which organization default (OWD) approach should an architect recommend that will help US implement these requirement?

• A.Implement a Private OWD on Lead.
• B.Implement a Public Read/write/Transfer OWD on Lead.
• C.Implement a Public Read only OWD on Lead
• D.Implement a Public Read/write OWD on Lead

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Universal Containers has a large network of partners, who each have seasonal workers that need ..
How might the Architect design the solution to federate user setup to the Partners?
Choose 2 answers

• A.Grant the Modify Users permission to the partner managers.
• B.Assign delegated external administrators at each partner.
• C.Create a permission set giving Read/Write to the User object to partner manager.
• D.Allow external users to self register.

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Universal Containers (UC) enables customers to manage issues using a Customer Community license. The Case external organization-wide default is set to Private. Currently community users can only see cases they created.
What can be done to allow community users to see all cases for their account?

• A.Write an Apex class to create manual shares for these users.
• B.Upgrade the licenses to Customer Community Plus.
• C.Ensure the criteria-based sharing rule applies to all users.
• D.Create a sharing set for these customers.

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