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  1. Home
  2. Salesforce Certification
  3. Slack-Admn-201 Exam
  4. Salesforce.Slack-Admn-201.v2026-04-14.q73 Dumps
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Question 31

Your Slack Governance Support model includes a group of people designated as Workspace Admins to distribute the workload.
What is a key benefit of setting up a user group for the Workspace Admins?

Correct Answer: D
Slack user group functionality explains:
"When a user group is @mentioned, all members of the user group are notified, making it easy for others to reach all members at once for questions or updates." Option A is misleading because visibility of user groups depends on workspace settings. B and C are inaccurate - external users cannot be added, and users cannot add themselves to user groups.
(Reference: Slack Administration Study Guide - Using User Groups)
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Question 32

As a Workspace Owner on the Slack Business+ plan, you need to set message retention policies for your workspace. You'd like to keep important information in Slack so that employees can search for it, but there are a few channels with messages that you don't need to save for more than one month.
How should you set up your data retention policies?
(Select the best answer.)

Correct Answer: A
Slack recommends setting a global policy and making specific exceptions where needed:
"Setting a shorter global retention policy and then setting exceptions to keep important messages longer in specific channels gives you flexibility while controlling overall data retention." Default settings (B) would not provide an organization-wide policy. Allowing members to manage private channel retention (C) can be risky. Setting public retention short and private channels to everything (D) doesn't align with best practices for most businesses.
(Reference: Slack Administration Study Guide - Message Retention and Exceptions)
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Question 33

You're an Org Admin planning the structure of your organization's new workspace, and you decide to establish a few default channels for everyone to access.
How does defining default channels help end users?

Correct Answer: D
Slack guidance emphasizes:
"Default channels help orient new members by exposing them to important organizational channels and reinforcing naming conventions and community norms." A is inaccurate - default channels are typically public (not required for all communication). B is incorrect because default channels cannot be private. C refers to general Slack usage, but not specifically about default channels.
(Reference: Slack Administration Study Guide - Setting Default Channels for Workspaces)
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Question 34

Your organization is busy with quarterly account and financial planning. Many conversations are happening in Slack across all departments in various channels.
In which situation is it best for an existing public channel to be converted to a private channel?

Correct Answer: D
Slack recommends converting public channels to private when:
"Sensitive or confidential information (e.g., financial results, M&A activity) begins to be discussed and needs to be restricted to a limited group." Quarterly earnings (D) are sensitive, non-public information, justifying the need for a private channel.
Options A and B refer to comfort and tone but not confidentiality. Option C relates to relevance, not security.
(Reference: Slack Administration Study Guide - Channel Privacy and Confidential Conversations)
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Question 35

Large Inc is launching Enterprise Grid. They have decided to create a workspace for each line of business, and one workspace for social channels. Members are assigned to two workspaces but are allowed to join other workspaces if they want to.
What is the main benefit of this Grid design?

Correct Answer: A
In Enterprise Grid, one major advantage of creating workspaces based on business units is the ability to delegate administrative responsibilities.
Slack documentation states:
"Distributing workspace administration to leaders who understand their teams' unique needs ensures that workspace management is efficient and more responsive." This approach provides autonomy to different lines of business without overburdening central IT or Slack admins and improves the relevance of each workspace's settings and channel structure.
(Reference: Slack Administration Study Guide - Enterprise Grid Best Practices for Workspace Architecture)
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