Entitlements specify the level of service provided to customers.
Which of the following functions can be completed when using the Field Service Management Application on a mobile device offline? (Choose three.)
Agents and managers cannot create knowledge articles from Community questions.
From a service provider's perspective, is the following a product or an asset?
A cable modem model that the service provider sells.
When the channel field on a case form is set to Social where are details of the social media conversations related to the case stored?
