Which attribute correlates multiple events to one alert?

• A.Metric_name
• B.Message_key
• C.Additional_info
• D.Short_description

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What three areas of data quality does the CMDB Health Dashboard focus on? (Choose three.)

• A.Conciseness
• B.Configuration
• C.Compliance
• D.Conformity
• E.Completeness
• F.Correctness

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A support agent resolves an incident associated with an alert. What is the best method to close the alert?

• A.Set the evt_mgmt.incident_closes_alert
• B.Create a business rule on the incident table
• C.Switch over to the alert form and close the alert manually
• D.Set the evt_mgmt.alert_closes_incident
• E.Create a business rule on the alert table to match the associated Incident with its respective alert

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What is the primary benefit of using Now Assist for ITOM?

• A.It provides an analysis in summary in easy-to- understand language
• B.It decreases the number of alerts generated
• C.It reduces the need for licensing and store app installations
• D.It eliminates the need for IT operators

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Applying recommended Event Management best practice guidelines, which of the following events should generate an alert?

• A.Only the most critical events on every CI in the CMDB should generate an alert.
• B.Every event should generate an alert so you have the opportunity to resolve them all.
• C.Every event on every critical CI in the CMDB should generate an alert.
• D.Only events that necessitate action should generate an alert.

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