Free ServiceNow CIS-ITSM Exam Dumps Questions & Answers

Which Change request fields are used in conflict detection? Choose 3 answers

• A.  Risk
• B.  CI Business criticality
• C.  Configuration item
• D.  Planned end date
• E.  Planned start date

Which field from the configuration item will automatically populate in the Assignment group field of a problem record?

• A.  Managed
• B.  Change group
• C.  Support group
• D.  Approval group

Which organizational role is responsible for the the overall administrative capabilities of a portfolio?

• A.  Service Owner
• B.  Portfolio Owner
• C.  Portfolio Manager
• D.  Service Manager

What baseline Change Flows support the baseline Normal Change model?

• A.  Change - Normal - New Change - Normal - Review, Change - Normal - Close. Change - implementation tasks
• B.  Change-Normal-Assess, Change-Normal-Authorize, Change- Normal - Implement Change - Implementation tasks
• C.  Change - Normal - Assess- Change - Normal -Authorize- Change- Normal-Close. Change - Implementation tasks
• D.  Change - Normal - New, Change - Normal -Assess, Change - Normal - Implement Change - Implementation tasks

From which table, is the Incident table extended?

• A.  Task [task]
• B.  Ticket [ticket]
• C.  Work [sn_work]
• D.  Task [sn_task]