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ServiceNow Certification
CIS-PA Exam
ServiceNow.CIS-PA.v2026-08-26.q20 Dumps

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Question 11

What is the primary function of theanalytics_filter_adminrole inAnalytics Center?

A.To create and customize advanced visualizations across analytics dashboards
B.To manage, edit, or delete any filters on dashboards and add new filters to the filter library
C.To define and implement element security permissions on Breakdown Sources
D.To oversee and validate the accuracy of analytics data presented in Breakdowns

Correct Answer: B

Theanalytics_filter_adminrole is responsible forgoverning dashboard filterswithin Analytics Center. Users with this role cancreate, edit, delete, and manage filters, as well as add filters to thefilter libraryfor reuse across dashboards.
This role does not control visualization design, breakdown security, or data validation. Its purpose is to ensure consistent and controlled use of filters across analytics experiences. ServiceNow documentation explicitly associates this role with filter administration, making option B the correct answer.

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Question 12

Which scenario requires ascripted Breakdown Mapping?

A.There is no direct mapping between the Indicator field and the Breakdown table
B.The field to map to is of type Sys ID
C.The table being mapped is a database view and not an actual table
D.The value needed for the Breakdown is available only as a dot-walked field

Correct Answer: A

Ascripted Breakdown Mappingis required when there isno direct field relationshipbetween the Indicator source data and the Breakdown source table. In such cases, standard field mapping cannot resolve how indicator records should be categorized, so a script is needed to programmatically determine the correct breakdown value.
Mapping to a Sys ID field (option B) is supported through standard mappings. Database views (option C) can still be mapped if fields are accessible. Dot-walked fields (option D) are commonly supported without scripting. According to ServiceNow Platform Analytics documentation, scripted mappings are specifically intended forcomplex or indirect relationships, making option A the correct answer.

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Question 13

What is thedefault Access Controlfor anew Indicator?

A.Visible to Just Me, Visible by All Roles is False
B.Visible to Just Me, Visible by All Roles is False, role required is pa_admin
C.Visible to Everyone, Visible by All Roles is False, role required is pa_admin
D.Visible to Everyone, Visible by All Roles is True

Correct Answer: A

By default, a newly created Platform Analytics indicator isVisible to Just Me, andVisible by All Rolesis set toFalse. This ensures that indicators are private to their creator until explicitly shared.
No role is required by default, and visibility must be intentionally expanded by updating the access control settings. This design supports governance and prevents incomplete or experimental indicators from being exposed prematurely. ServiceNow documentation confirms this default behavior, making option A the correct answer.

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Question 14

What is aBreakdown?

A.It is a source table for categorization data
B.It is a choice list of possible attribute values
C.It is the ability to group or filter report data
D.It is the ability to group or filter indicator scores

Correct Answer: D

In Platform Analytics, aBreakdownis used togroup or filter indicator scoresbased on specific attributes, such as priority, category, assignment group, or age ranges. Breakdowns allow users to analyze how different segments contribute to overall performance and to compare trends across those segments over time.
Breakdowns operate onindicator scores, not on raw report data. While reports can also be grouped or filtered, that functionality is separate from Performance Analytics. A Breakdown does not define the source table itself (that is the role of the Breakdown Source), nor is it merely a choice list. ServiceNow documentation clearly defines Breakdowns as a core analytics concept used to slice indicator data for deeper performance insight, making option D the correct answer.

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Question 15

Which role allows forcreating and configuring Indicators, Breakdowns, and managing Data Collection?

A.PA Data Collector
B.PA Admin
C.PA Contributor
D.PA Power User

Correct Answer: B

ThePA Adminrole provides full administrative access to Platform Analytics. Users with this role cancreate and configure indicators, definebreakdowns and breakdown sources, managedata collection jobs, activate content packs, and administer analytics security and settings.
PA Contributors typically create content within limited scopes, while PA Power Users focus on analysis and dashboards rather than core configuration. The PA Data Collector role is limited to running data collection jobs. ServiceNow documentation clearly identifiesPA Adminas the role required for full analytics configuration and administration, making option B the correct answer.

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