The Software Asset Management Content Service is automatically enabled and cannot be opted out.

• A.False
• B.True

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A user is notified their software install has been flagged for reclamation. The user declines approval.
What is the next step in the workflow?

• A.The software is reclaimed since it was not in use.
• B.Nothing happens.
• C.The reclamation candidate is removed from the candidate list.
• D.The user's manager must approve or decline the reclamation.

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In order to write to the reconciliation results, a user would need the following role in ServiceNow: sam_reconcile_user

• A.False
• B.True

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Coalesce can only use a single field to uniquely identify a record.

• A.False
• B.True

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When creating custom products: (Choose the best answer.)

• A.Custom products are automatically created in the content library.
• B.Custom products should not be created for anything included in the content library.
• C.Custom products should be created for anything included in the content library.
• D.Custom products should not be tracked in ServiceNow.

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