If a value from an import does not exist in ServiceNow and the import should not create a new record, which option should be selected?
Reclamation rules can be applied to what types of software? (Choose two.)
If a customer does not like the way reconciliation runs or calculates compliance, it is okay to modify the scripts includes, business rules and other logic to accommodate the business requirement.
Blacklisted candidates are .
A user is notified their software install has been flagged for reclamation. The user declines approval.
What is the next step in the workflow?