Free ServiceNow CSA Exam Dumps Questions & Answers

A customer wants to be able to identify and track components of their infrastructure that support their ecommerce service. What ServiceNow products could support this requirement?
Choose 3 answers

• A.  Performance Analytics
• B.  Financial Management
• C.  Discovery
• D.  Service Mapping
• E.  Configuration Management (CMDB)

Tables may be set up with Many to Many relationships. What is a classic example of a scenario where the tables would have many to many relationships?

• A.  A Task can trigger many Workflows; and a Workflow can trigger many Tasks
• B.  A Configuration Item can belong to multiple Classes; and Classes can contain multiple Configuration Items.
• C.  Requests can contain many items; and Items can be any item from the catalog.
• D.  Vendors can sell multiple products; and products can be sold by multiple vendors.

Which one of the following statements describes the purpose of a Service Catalog workflow?

• A.  A Service Catalog workflow generates three basic components: item variable types, tasks, and notifications
• B.  A Service Catalog workflow generates three basic components: item variable types, tasks, and approvals
• C.  Although a Service Catalog workflow cannot send notifications, the workflow drives complex fulfillment processes
• D.  A Service Catalog workflow is used to drive complex fulfillment processes and sends notifications to defined users or groups

Farm a form, what would you click, to modify the order of the fields on the form?
Choose 2 answers

• A.  Context Menu > Form > Layout
• B.  Context Menu > Configure > Form Layout
• C.  Right click on header > Configure > UX Dashboard
• D.  Right click on header > Configure > Form Design
• E.  Context Menu > Configure > Form Designer

Which objects can be used in Inbound Action scripts?

• A.  current and event
• B.  current and producer
• C.  current and email
• D.  current and Previous