Free ServiceNow CSA Exam Dumps Questions & Answers

Which module would you use to customize your instances banner image, text and colors?
A Homepage Admin > Pages > Branding

• A.  Service Portal > Portals > Branding
• B.  System Properties > Branding
• C.  System Ul > Ul Pages > Branding
• D.  System Properties > Basic Configuration UI16

When importing spreadsheet data into ServiceNow, in which step does the data get written to the receiving table?

• A.  Schedule Transform
• B.  Import Dataset
• C.  Run Transform
• D.  Run Import
• E.  Execute Transform

A Role is defined as what?

• A.  A Persona in a workflow
• B.  A set of access control rules
• C.  A set of user access policies
• D.  A collection of permissions

Which ServiceNow resource can be used as a blueprint to map your IT services to ServiceNow?

• A.  IT Service Management (ITSM)
• B.  Configuration Management Database (CMDB)
• C.  Common Services Data Model (CSDM)
• D.  ServiceNow Wiki

Which one of the following statements is a recommendation from ServiceNow about Update Sets?

• A.  Once an Update Set is closed as "Complete", change it back to "In Progress" until it is applied to another instance
• B.  Before moving customizations from instance to instance with Update Sets, ensure that both instances are different versions
• C.  Avoid using the Default Update set as an Update Set for moving customizations from instance to instance
• D.  Use the Baseline Update Set to store the contents of items after they are changed the first time