Free ServiceNow PR000370 Exam Dumps Questions & Answers

Which one of the following statements applies to a set of fields when they are coalesced during an import?

• A.  If a match is found using the coalesce fields, the existing record is updated with the information being imported
• B.  If a match is not found using the coalesce fields, the existing record is updated with the information being imported
• C.  If a match is not found using the coalesce fields, the system does not create a Transform Map
• D.  If a match is found using the coalesce fields, the system creates a new record

Which of the following statement describes the purpose of an Order Guide?

• A.  Order Guide provide a list of guidelines for Administrators on how to set up item variables
• B.  Order Guides restrict the number of items in an order to only one item per request
• C.  Order Guide provide the ability to order multiple, related items as one request
• D.  Order Guides take the user directly to the checkout without prompting for information

What is a characteristic of importing data into ServiceNow?

• A.  An existing Transform Map can be used one time on the same import set
• B.  Coalesce fields are used only after running Transform
• C.  An existing Transform Map can be used multiple times on the same import set
• D.  Any user can manage and set up import sets

Where can Admins check which release is running on an ServiceNow instance?

• A.  Transactions log
• B.  System.upgraded table
• C.  Stats module
• D.  Memory Stats module

As it relates to ServiceNow reporting, which of the following statements describes what a metric can do?

• A.  A metric is a report gauge used on homepages to display real-time data
• B.  A metric is a time measurement used to report the effectiveness of workflows and SLAs
• C.  A metric is a comparative measurement used to report the effectiveness of workflows and SLAs.
• D.  A metric is used to measure and evaluate the effectiveness of IT service management processes